Terms & Conditions
Quotations:
Quotes are good faith estimates based on job specification information provided by the client & current material costs. Pricing & schedule are subject to change upon receipt of artwork & approval estimate. Pricing is valid for 30 days from the date of quote & does not include packaging or shipping charges unless specified. Estimates are contingent upon strikes, accidents, fire, availability of materials & all other causes beyond our control. A Stand Up Company Pty Ltd minimum order is one box of 250 units for the The< Original Stand Up and/ or The Stand Up Straight products & we require a 50% deposit.
Terms of Payment:
Payment is due when invoices are received. After 30 days, unpaid invoices are Past Due and all
present and future jobs may be put on hold until the old balance is paid. After 90 days, the account
will be given to our debt collection agency. Balances unpaid after 60 days will incur interest at the
rate of 5% per month. Expenses will include all fees from our collection services. Clients shall identify
to A Stand Up Company Pty Ltd in writing any dispute concerning an invoice within 10 days of the
date of the invoice. If disputes are not identified in writing, the Client has accepted the invoice.
Clients must return to A Stand Up Company Pty Ltd all work in dispute, accompanied by a written
explanation. After investigation, errors on our behalf will either be corrected or credited to the
Client’s account.
Returns:
All the products offered by A Stand Up Company Pty Ltd are custom made projects so therefore they
are non-refundable. If the client has a concern with the job, the client must contact A Stand Up
Company Pty Ltd in writing within 5 working days of receiving goods & resolve any disputes within 30
days. As all jobs are custom products, A Stand Up Company Pty Ltd are to be given the opportunity to
reprint any job.
Job Cancellation & Errors:
If the client cancels the order before its completion, the client shall be responsible for the cost of any
proofs, artwork, materials re-stocking & work performed until cancellation notice is received in
writing. In addition, A Stand Up Company Pty Ltd reserves the right to charge 50% cancellation
charge. This does not include software limitations or improper set-up of job by Client. No claims will
be honored after 24 hours of receipt of any completed and delivered work and we will not accept
responsibility for inaccuracies in verbal orders by the customer. Everything must be in writing.
Trademarks & Copyrights:
Reproduction in any form of copyrighted materials without permission of the originator is illegal. It is
the responsibility of the Client to obtain said permission.
Terms & Conditions – 1st July 2022
Limitation of Liability & Confidentiality:
A Stand Up Company Pty Ltd will not be responsible for any materials supplied by the
Client. Original artwork is left at the Client’s risk and is not subject to replacement.
Project Start Time and Fulfilment of Orders.
The “start time” begins when ALL support files and items are received & the Client
approves the artwork. The Client accepts full responsibility of the said artwork. We
commit to fulfill all orders with 15 working days from the “start time” without
unforeseen extraordinary circumstances being encountered. Postage and Handling will
incur an additional fee determined by normal market freight costs.
Design & Printing:
Final approved designs provided by A Stand Up Company Pty Ltd will become the
property of the Client once the job is completed & paid for. All other designs &
materials used to create the design will remain the property of A Stand Up Company
Pty Ltd.
All original art must come ready to print to the specifications provided and with “bleed” provisions as per the A Stand Up Company “Custom Branding Guide”, and can be either emailed to admin@astandupcompany.com.au or the file(s) will be saved in its native format on a Flash Drive. There will be a design fee for any changes made to Client supplied art or layout. Design fee is $200.00 per hour ($80 per extra 30mins or part of). Additional Colour Matching & Design: If the Client’s files exceed the determined file set-up rate included in price of project, charges will be based on a rate of $80 per extra 30mins & charged in 30 minute increments; the Client will be notified of this charge. If A Stand Up Company Pty Ltd is creating original artwork & or colour matching, the Client will be charged at $200.00 per hour. We cannot guarantee precise colour matches, although the best colour matching possible is ensured.
Use of Images and References to Completed Work: A Stand Up Company Pty Ltd may use images of completed work in their portfolio. It is the responsibility of the Client to provide or purchase high quality resolution pictures for large format printing & we will not be responsible for low resolution images provided by Client.
All original art must come ready to print to the specifications provided and with “bleed” provisions as per the A Stand Up Company “Custom Branding Guide”, and can be either emailed to admin@astandupcompany.com.au or the file(s) will be saved in its native format on a Flash Drive. There will be a design fee for any changes made to Client supplied art or layout. Design fee is $200.00 per hour ($80 per extra 30mins or part of). Additional Colour Matching & Design: If the Client’s files exceed the determined file set-up rate included in price of project, charges will be based on a rate of $80 per extra 30mins & charged in 30 minute increments; the Client will be notified of this charge. If A Stand Up Company Pty Ltd is creating original artwork & or colour matching, the Client will be charged at $200.00 per hour. We cannot guarantee precise colour matches, although the best colour matching possible is ensured.
Use of Images and References to Completed Work: A Stand Up Company Pty Ltd may use images of completed work in their portfolio. It is the responsibility of the Client to provide or purchase high quality resolution pictures for large format printing & we will not be responsible for low resolution images provided by Client.
Terms & Conditions – 1st July 2022
Agreement:
Agreement:
This agreement constitutes the entire agreement between the parties & will supersede
all proposals or prior agreements. Conditions not specifically stated here in shall be
governed by established Trade Customs.
Client acknowledges that Client has read, understands, & hereby agrees and accepts
these prices, fees, charges, use of images, specification and conditions stated herein
and authorises A Stand Up Company Pty Ltd to perform all work as specified. Client has
read and understands the colour matching criteria and has selected the appropriate
method of design. Client understands that A Stand Up Company Pty Ltd cannot
guarantee the quality of any artwork that is not set up by A Stand Up Company Pty Ltd.
We reserve the right to Refuse Service to anyone.
We reserve the right to Refuse Service to anyone.
